Trust

Driver insurance and package protection.

Driver insurance is required

Every CarCab driver must keep their own valid auto insurance, driver license, and vehicle registration. CarCab does not replace a driver's personal legal insurance obligations, and a document review by CarCab does not create or guarantee insurance coverage.

Package protection limit

For eligible package deliveries, CarCab may provide up to $200 in package protection when a qualifying delivery issue is confirmed through the support review process and the package rules were followed.

Optional package protection

A sender can request additional package protection during booking, with supported declared value protection up to $10,000.

Proof and codes

Delivery codes, pickup confirmation, handoff confirmation, proof photos, signature options, and declared value records help support review and protect the community.